Privacy Policy

At 3 Left Design (“we,” “our,” or “us”), we are committed to protecting your privacy and handling your personal information in accordance with Australian privacy laws.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase from us.

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment providers)

  • Order history and purchase details

  • IP address and website usage data

You may choose not to provide certain information, but this may limit your ability to make purchases or use some website features.

2. How We Collect Information

We collect information when you:

  • Place an order

  • Create an account

  • Contact us via email or forms

  • Subscribe to our mailing list

  • Browse our website (via cookies or analytics tools)

3. How We Use Your Information

We use your personal information to:

  • Process and deliver orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Send marketing emails (only if you opt in)

  • Comply with legal obligations

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link.

4. Sharing Your Information

We may share your information with trusted third parties, including:

  • Payment processors (e.g. Stripe, PayPal, Afterpay)

  • Shipping and logistics providers

  • Website hosting and IT service providers

  • Marketing platforms (for newsletters or ads)

We only share information necessary for these services to operate, and we require providers to protect your data.

We do not sell your personal information.

5. Cookies and Website Tracking

Our website may use cookies and analytics tools to:

  • Understand how visitors use our website

  • Improve performance and user experience

  • Remember your preferences

You can disable cookies in your browser settings, though some site features may not function properly.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, or disclosure.

These measures include secure payment gateways, encrypted connections (SSL), and restricted access to customer data.

7. Accessing or Correcting Your Information

You may request access to or correction of your personal information by contacting us at:

Email: admin@3ld.com.au

We will respond within a reasonable timeframe.

8. Overseas Disclosure

Some of our service providers may store or process data outside Australia (for example, cloud hosting or payment providers).

By using our website, you consent to this transfer, provided appropriate safeguards are in place.

9. Complaints

If you believe we have breached Australian privacy laws, please contact us first so we can resolve the issue.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.